About Us

The Responder1 Story

Jamie Caldwell founded Responder1 in 2011. Before Responder1 Jamie’s small business was called Lifeguard & Medical Training. Conducting business out of his home office part time, Jamie built up a small number of specialised clients. Most of these clients came via word of mouth as Jamie was not conducting any advertising.

As the enquiries grew it became apparent to Jamie that it was time to take Responder1 to the next step. In late 2015 Jamie resigned from his full time employment as a Fire & Rescue Officer in the harsh remote areas of the Pilbara region in Western Australia to concentrate on Responder1 full time.

Early 2016 has seen Responder1 go from strength to strength. Moving from the home office into a large specialised commercial premises in Swan St, Wollongong creating the Wollongong Safety Centre, Responder1 becoming a Registered Training Organisation & a growing team of highly experienced & capable Senior Consultants, Trainers, First Aid Officers, Medics, Fire & Rescue Officers & Emergency Response Officers coming onboard the Responder1 Team.

Responder1’s vision is to continue to offer world class, cost effective, affordable, honest & trustworthy services & solutions across the first aid, fire, safety, working at heights, confined space, safety, incident management & emergency management fields.


Why Chose Us

  • “1 stop shop” for saving lives & keeping you & your team safe!
  • Experience where it counts! – Senior Management Team with over 100 years of emergency services experience across the keys areas of Responder1’s services & solutions supplied.
  • Cost effective! – Efficient, effective, affordable & high quality services & solutions that don’t break the bank.
  • Broad reach - No location is a no go! – Capability to provide all services & solutions in any location at any time.
  • Honest & Trustworthy! – There is a reason why Responder1 has clients like state & federal government police departments, large multi-national companies & family owned small business, we treat each client as a family!


Wollongong Safety Centre

Responder1’s Wollongong Safety Centre is located at 76 Swan St, Wollongong.

From here Responder1 conducts weekly public training courses in First Aid, CPR, Workplace Fire Safety, Confined Space & Working at Heights.

Responder1 also has a large range of the latest automatic external defibrillators (AED’s), first aid kits, working at heights & confined space equipment on show & for sale in a fresh & modern showroom.

Responder1’s Wollongong Safety Centre is open to both trade & public. Appointments can be made for weekends & after hours to suite your busy schedule.


The Team

Jamie Caldwell
Founder & CEO

Founder & CEO, Jamie Caldwell is the highly skilled, experienced & qualified individual driving the Responder1 brand.  As a passionate & qualified Paramedic, Fire Fighter, Rescue Operative & Ocean Lifeguard, Jamie felt there was a need to pass on his years of skill, knowledge & experience to others.

“Responder1 is here to assist you in saving lives & keeping you safe! We pride ourselves on providing the upmost professional experience – passing on our skills, experience & knowledge to you no matter what solutions or services we are providing!” -  Jamie Caldwell Founder & CEO Responder1

Jamie holds the following qualifications;
Advanced Diploma of Public Safety (Emergency Management)
Diploma of Public Safety (Emergency Management)
Diploma of Paramedical Science (Ambulance)
Diploma of Business
Diploma of Management
Certificate IV in Work Health and Safety
Certificate IV in Training & Assessment (TAE)
Certificate IV Public Safety (Aquatic Search & Rescue Mgmt)
Certificate IV Emergency Medical Technician
Certificate III in Public Safety (Firefighting & Emergency Operations)
Certificate III in Mine Emergency Response & Rescue
Certificate III in Public Safety (Aquatic Search & Rescue)
Certificate II in Public Safety (Firefighting & Emergency Operations)
Certificate II in Public Safety (Aquatic Rescue)

All of Responder1’s clients have direct contact with Jamie. He is a hands on business owner and is actively involved in day to day business operations from delivering quotes to providing consulting services, facilitating training courses & onsite as part of our emergency response services.


The Team

Maria Caldwell
Business & RTO Manager

Maria is the business all rounder! Maria has over 20 years of administration & business accounting experience in a variety of industries.

Maria’s role within Responder1 is managing the front office, back office and everything in between.

Maria is heavily involved in the community, volunteering a large amount of time to Surf Life Saving Illawarra as the Director of Finance & Bulli Surf Life Saving Club holding a number of administrative positions.

Maria is a valuable member of the Responder1 team.